T+39 0472 832 750
Via Rio Bianco 4
39042 Bressanone, South Tirol (Italy)

What you should know about your stay

All the relevant information at a glance

We have compiled all the important information for you here to ensure that you are well prepared and have all the information you need to start your time out. If you have any further questions or concerns, please do not hesitate to contact us at any time.

Restaurants and Bar
  • Apostelstube: The Apostelstube Restaurant, which is furnished in the elegant Art Deco style of the 1920s, is open from Friday to Sunday between 19:30 and 21:30 PM. We will be happy to serve our chef Mathias Bachmann’s tasting menu – with matching wines upon request.
  • Elephant: The Elephant Restaurant is open every day, except Wednesdays, between 12:00 AM and 14:00 PM and between 19:00 and 21:30 PM. We offer you refined, classic-traditional cuisine (à la carte as well as a daily three course menu).
    Please book your table well in advance.
  • Lounge and Bar: Our bar is also located on the first floor. Relax with an aperitif or a specialty coffee. During the summer months, we are also happy to serve you drinks in our park and by the swimming pool.
Room phone

Reception, doorman, wake-up call & luggage service: 9
Restaurant & Bar: 181
Phone call to another room: 1 + desired room number
Domestic/international calls: 0 + area code + phone number


Dogs are very welcome! We charge € 20 per night for your dog to stay in your room. There is a large private park directly opposite the main house.


Please settle your hotel bill at the reception between 7:30 AM and 21:00 PM.

Accepted payment methods

Cash (within the legal limits), EC/debit card, credit cards (VISA, Mastercard, Amex)


The room prices quoted do not include the municipal tourist tax of € 3.40 per person (aged 14 and over) per day, which is payable on site upon departure.

Children up to 6 years of age can stay in an extra bed in their parents’ room for € 25 per night. For children from 6 to 12 years old who stay in an extra bed in their parents’ room, we charge € 40 per night, from 12 years onwards € 80.

Check-in and check-out

Arrival: from 3:00 PM.
Departure: until 11:00 PM
Parking: € 10 per vehicle per day


In compliance with the EU Consumer Protection Code, there is no right of withdrawal (notification in accordance with Part III, Title III, Section I of the Consumer Protection Code GvD 206/2005), but we are nevertheless happy to grant you the following cancellation conditions:
Cancellations must always be submitted in writing.

  • Cancellations up to 14 days before arrival are free of charge.
  • For cancellations up to 2 days before arrival, we charge 80% of the booked arrangement.
  • In the event of cancellations made at shorter notice, no-shows or early departures, 100% of the booked arrangement will be charged.
  • Deposits will not be refunded, however, they will be credited to any future reservation.

Mandatory information required by EU Regulation No. 524/2013 of the European Parliament and of the Council Platform for online dispute resolution of consumer disputes (ODR) provided by the European Commission. 


All information on the insurance policy cancellation cover (information sheet, description of benefits incl. conditions, behaviour in the event of a claim), cancellation rights, complaint options and use of data of the Europäische Reiseversicherung AG can be found here:
Information sheet on in surance products

By making the downpayment, you confirm that you have read and accepted this information.

Laundry and ironing service

We are happy to wash or iron your clothes overnight for a nominal charge. Please contact our room service staff or reception.